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Appointments

From Monday 7th October 2019 , the practice will be moving to GP triage for ALL DOCTPR appointments. The receptionist will take some details about your reason for an appointment and the practice will ring you back to arrange appropriate care.

For appointments please phone between 9:00am - 11:00am on the day you wish to be seen. Only EMERGENCY appointment requests will be taken after this.

An emergency is the on-set, or exacerbation, of symptoms in the last 24 hours necessitating immediate medical treatment. Please advise receptionists accordingly. Emergencies include, but are not limited to, the following: acute asthma attack; acute mental health problem; serious injury; serious infection; emergency contraception.

Please note that on days when appointments are in high demand or when we have limited GP's, the decision may be taken to deal with emergency appointments only.

As part of this new system the practice will operate an emergency only line between the times of 8:30am - 9:00am and 5:30pm - 6:00pm. Any other administration calls will be dealt with between 11:00am - 5:00pm daily.


Cancellations


If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. Failure to attend appointments may result in removal from our practice list.

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