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Comments or Complaints on the Service Provided

The Doctors and staff of Bayview are very proud of our professional relationship with our patients over the years. Occasionally however, there may be problems, and we aim to settle these as quickly as possible. If you are aggrieved by any aspect of the Practice please contact the Practice Manager, Jayne Duffy initially.

Alternately you can contact Health and Social care Board, Complaints Office, 12-22 Linenhall Street, Belfast, BT2 8BS Tel: 028 95 363893 Email: complaints.hscb@hscni.net or The Northern Ireland Ombudsman, Freepost BEL 1478, Belfast BT1 6BR Tel: 0800 343 424 Email: ombudsman@ni-ombudsman.org.uk.

The Patient & Client council offer support for complainants you can contact them via email info.pcc@hscni.net or Freephone 0800 917 0222.



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